Frequently Asked Questions - FAQs

Executive Summary

GSMA recognizes that embedded SIMs (ESIM) are a critical enabler for the proliferation of the M2M use cases. Sensorise brings the embedded SIMs (ESIM) to the market, in collaboration with TSPs, in an end to end orchestration. The Embedded SIM lifecycle management requires additional capabilities and orchestration.
This document answers questions that are usually encountered when discussing the capabilities of the ESIM, and its lifecycle management.


Unlike the pluggable single profile SIM cards for the mobile devices, the UICC / eUICC requires some distinct new lifecycle steps:

  • The ESIM requires a “bootstrap subscription” (technically, the provisioning profile) for that life-stage when it is still in the pre-market, factory stage
  • The ESIM can have one or more “commercial subscriptions” (technically, the operational profiles) for the end buyer
  • This document does not discuss the UICC / eUICC with capabilities for Remote Provisionable Profiles. Please contact [email protected] for more details on the QoSim® Assure and QoSim® Freedom product details.

FAQ Indemnities

This document is written at a time when requirements, specifications, standards, policies and the ecosystem are changing rapidly.
This FAQ is an educational material, nothing in this document can be used for the purpose of a contract or be considered binding for Sensorise, unless signed into an Agreement.
The KYC norms for Assam, NESA and J&K are different. Sensorise will need to be informed of the Devices / Vehicles that are shipped to these dates in advance.
It is eventually up to the Vehicle Manufacturer to decide about the customer lifecycle management process and responsibility. Wherever this document makes a comment on this aspect, it is just a suggestion for the Vehicle Manufacturer.

Introduction to the AIS 140 Compliant QoSim® (ESIM) and SenseLCM® Solution

QoSim® and SenseLCM® Features

QoSim® (AIS 140 ESIM) allows OEMs to develop and sell devices that work anywhere in India with multiple network profiles and automatic network selection, with several benefits:

  • Two or three pre-selected Telcos ready to use
  • Bootstrap subscription ensuring factory fitment with test connectivity
  • Seamless fall back to a second Telco in case of coverage problems
  • Subscription lifecycle management (activate/ deactivate)
  • Single Lifecycle management platform agnostic to Telecom Service Provider
  • SenseLCM® is secure, based on GSMA Guidelines / ETSI standards
  • QoSim® (ESIM) and SenseLCM® compliance to AIS-140 Standards is established in the mutual Testing between parties, and by ICAT/ARAI testing for Certification
Automatic Network Switching

The QoSim® (ESIM) Automatic Switching features offers the device connectivity from a choice of one or more telecom networks. This is essential for the Indian context, where no single telco can provide 95% coverage commitment.
The automatic switching capability is built into the QoSim® (ESIM), it does not require any device firmware changes, other than the fact that the Device must be ETSI Release 99 compliant and Certified with QoSim® (ESIM).

Remote Network Switching

The SenseLCM® platform can remotely ask the QoSim® (AIS 140 ESIM) to select a particular network from amongst the ones that are pre-personalized on the QoSim® (ESIM). New network profiles can be downloaded over-the-air.

Sensorise Role

Sensorise has developed the QoSim® (ESIM) and SenseLCM® technology to secure and liberate the IoT / M2M applications ecosystem. Sensorise has setup a carrier class platform in India for the lifecycle management of the Customers, SIM, Subscriptions and Plans.




Sensorise provides a definitive process and documentation for the Certification of the QoSim (ESIM) with M2M Device.
The Vehicle Manufacturer enters into an Agreement with Sensorise, under which it is provided the following

  • QoSim Data sheet
  • QoSim Services
  • Access to the Portal
  • Device Pre-requisites Document
  • QoSim integration guide
  • Assistance for firmware testing

It is imperative that devices are tested mutually before being submitted for Certification to ICAT /ARAI.

Activation and Recharge of Subscriptions

Vehicle Owner Support and Trouble Shooting

Selection of Telecom Service Provider

IP Whitelisting

KYC related


Balance Related
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M2M ESIM connectivity

Sensorise is a market leader in M2M Services,  supplying end-to-end solutions in Remote and Lifecycle Management of ESIM and IoT Devices.
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